Customer and Operational Systems

HMB has experience and understanding of both Customer and Operational Systems build, create and solve problems for your energy organization.

Customer Systems:

  • Billing
  • Bill Format
  • Marketer Support
  • Revenue
  • Cash
  • Reporting
  • Credit & Collections
  • Online Call Center
  • Customer Assistance Programs
  • Production Support

Operational Systems:

  • Work Management
  • Automated Metering
  • Corporate Website
  • Work Labor Reporting
  • Website
  • GIS - ESRI
  • Data Warehousing
  • Transmission Services
  • Multi-State Operations & Support
  • Policy & Procedure Best Practices
  • Procurement Warehousing
  • Mobile Data Terminals
  • Continuous Improvement Reporting
  • Imaging/Capture


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  • “
    As a customer, I appreciate that HMB approaches our business like a partnership, offers very competitive rates and all the while providing top notch IT services
    ”


    Franklin County Treasurer
  • “
    HMB has consistently provided high quality .Net developers to our team.  The rapid ramp up and ability to become quickly productive for the project has not been matched by any other consultants.  We are very pleased with HMB's high performing, business-minded developers.
    ”


    Head of IS
  • “
    Well done! This is the A-team!
    ”


    IT Manager
  • “
    HMB focuses on customer inclusion and participation, which has provided opportunities for both clarity of business needs and project success.
    ”


    Leader, Operations Support
  • “
    HMB has the ability to gently help their customers navigate operational roadblocks entrenched in “the way we’ve always done it” to assist their customers gain operational efficiency via technology improvements
    ”


    Franklin County Treasurer
  • “
    Jody, congrats to you and the team on a successful implementation!
    ”


    Sr Vice President Distribution Operations
  • “
    From the beginning of the project, it was clear their major concerns were doing the project in the right way the first time and understanding the business just as well as the practitioners in the agency.
    ”
  • “
    HMB is just not another highly skilled service provider; they care about the solution they are providing their customers, and how it will continue to serve them in the future.
    ”

    Rosa Barker

    IT Director, Franklin County Treasurer
  • “
    I'm attending the lessons learned to understand what made this program so successful.
    ”

    Tom Harris

    Partner, HMB
  • “
    At the end of the day it comes down to doing the right thing. If you do what's right for your clients and treat your employees well, everything else falls into place. It's just that simple .
    ”

    Mark Buchy

    Partner, HMB
  • “
    The HMB team has established themselves as not just a vendor, but a partner, in helping us achieve our mission. They believe and live with us our value of 'be so good they can’t ignore us.
    ”


    Sr. Director
  • “
    My company chose HMB over other options primarily because of their people.  They came highly recommended, but what made them stand out amongst their peers was the professionalism and expertise of their team.
    ”


    Business Application Manager
  • “
    In developing Ohio’s educational e-grants system, HMB served as a great partner from start to finish.
    ”


    Director of Grants Management, Ohio Department of Education
  • “
    Most importantly, [HMB] seems to live by the idea that their business is not just about performing their assignments brilliantly, but also about satisfying their clients deeply.
    ”


    Business Application Manager
  • “
    High achievement always takes place in a framework of high expectation.
    ”
  • “
    We partnered with HMB because of their track record of successful projects, the depth of their technology staff and their flexibility. HMB provided us with the right resources in a short timeframe that allowed us to meet our client commitments in a timely and cost-effective manner. 
    ”


    Vice President of Technology
  • “
    HMB truly catered to 'our' needs on our RightFax Implementation. Their sales representatives and technical staff were a pleasure to work with. 
    ”


    IT Contract Administrator
  • “
    Professional, experienced, reliable and trustworthy sum up our relationship with HMB
    ”

    Emily L. Shaw

    Chief Deputy, Franklin County Treasurer
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