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Technology Trends for the Energy Industry

by Dan Whetstone | Mar 06, 2014

hmb-energy-roundtable-bookletI was honored to participate in a recent roundtable event with Columbus Business First's People to Know in Energy. We gathered together to discuss our ideas on where the energy industry is headed. Topics spanned from regulation to growth areas to technology. With HMB's expertise in IT business solutions, I openly discussed the growing integration of technology within energy services that HMB is seeing in client projects.

Customer facing applications. The energy industry now interacts with its consumers very differently than it did 10 years ago. HMB is regularly presenting and developing strategic IT projects and solutions for energy firms. We've done work to support applications such as customer billing systems and every-day business operational programs. Service providers are recognizing the need to respond to new demands from today’s consumers. Websites are continually updated to be attractive, interactive and user-friendly. People want the opportunity and choice to pay their bills online or to handle that transaction on a mobile device.

Real-time capabilities. The power outage watch systems in place today are online and interactive so that when there is a storm, the public can go online and see where the outages are in real time. They can also participate and enter information themselves, updating company websites to show that they have an outage. These types of capabilities simultaneously enhance the customer experience along with the energy company's ability to respond and provide more services.

Years ago in the energy sector, IT would often drive business changes. Today, consumers themselves are helping to drive the experience.  Energy companies are paying attention to the customer preferences and responding with appropriate strategies, solutions and technologies.

 

You can access a complete recap of the roundtable insights here.

  • HMB is not just another highly skilled service provider; they care about the solution they are providing their customers and how it will continue to serve them in the future.

    IT Director
    County Government Systems

  • HMB has consistently provided high quality .NET developers to our team.  The rapid ramp up and ability to become quickly productive for the project has not been matched by any other consultants.  We are very pleased with HMB's high performing, business-minded developers.

    IT Director
    Manufacturing Industry (Precision Instruments, Weights & Measures)

  • The HMB team has established themselves as not just a vendor but a partner in helping us achieve our mission. They believe and live with us our value of 'be so good they can’t ignore us.'

    Senior Director
    Educational Non-Profit Organization

  • We partnered with HMB because of their track record of successful projects, the depth of their technology staff and their flexibility. HMB provided us with the right resources in a short timeframe that allowed us to meet our client commitments in a timely and cost-effective manner. 

    Vice President of Technology
    Healthcare & Pharmaceutical Consulting Industry

  • At the end of the day it comes down to doing the right thing. If you do what's right for your clients and treat your employees well, everything else falls into place. It's just that simple.

    Mark Buchy
    Partner, HMB

  • My company chose HMB over other options primarily because of their people.  They came highly recommended, but what made them stand out amongst their peers was the professionalism and expertise of their team.

    Business Application Manager
    Commercial Real Estate Industry

  • Most importantly, [HMB] seems to live by the idea that their business is not just about performing their assignments brilliantly, but also about satisfying their clients deeply.

    Business Application Manager
    Commercial Real Estate Industry

  • Professional, experienced, reliable and trustworthy sum up our relationship with HMB.

    Chief Deputy
    County Government Systems

  • Congrats to you and the team on a successful implementation!

    Senior Vice President
    Energy Industry

  • Because of [HMB’s] diligence in understanding the process, tens of thousands of reports and requests for funds passed flawlessly through the agency at speeds 10 times faster than the traditional paper methods, with some making the way to payment in minutes.

    Director of Grants Management
    State Department of Education

  • School districts planned for and received resources faster and more efficiently because of the outstanding work of HMB.

    Director of Grants Management
    State Department of Education

  • Well done! This is the A-team!

    IT Director
    Energy Industry

  • Our biggest challenge is making the changes we need as fast as possible. HMB is quick to respond and gets things done.

    President
    Aviation Industry Software

  • HMB makes the extra effort to provide experienced developers that fit our needs.

    Senior Director of Technology
    Educational Non-Profit Organization

  • HMB exceeds their goal to deliver satisfaction by providing a service beyond our expectation.

    Vice President of Information Services
    Commercial Real Estate Industry

  • Not only are they fast and accessible, but HMB insists on doing things the right way.

    Vice President of Information Services
    Commercial Real Estate Industry

  • HMB takes initiative and ownership of the projects they work on.

    Business Intelligence Manager
    Energy Industry

  • HMB brings knowledgeable experience from the industry and integrates that skill into our business.

    Manager, IT Service Delivery
    Energy Industry

  • Their dedication to delivery and the precision of their results quantifies HMB’s strengths.

    Program Director
    Energy Industry